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Posts tagged shopping

For Jeff Bezos, customer convenience is king
April 6, 2014 | 3:11 pm

Forbes has another profile of Jeff Bezos. Seems we’ve been seeing those a lot lately, what with that recent book on the man. This one looks particularly at Bezos’s intense focus on customer satisfaction. Actually, “satisfaction” doesn’t seem to go quite far enough, because “satisfaction” implies a middle-of-the-scale response. Bezos wants the customer wowed. He wants to make everything as convenient as possible, even to the point of shaving fractions of a second from page load times. That kind of obsession might be easy to make fun of, but give the man his due: he’s running a multi-billion dollar corporation that...

Christmas Eve in a bookstore: How it used to be
December 24, 2013 | 12:58 pm

100326VaughnCarrie Vaughn, author of the Kitty Norville werewolf novels, has posted to her blog an amusing tale of the Christmas Eves she used to work in a bookstore, right after college. She explains that she actually loved working Christmas Eve, in spite of the conventional wisdom about holiday-season retail, because last-minute bookstore shoppers were generally very easy to please, and in miraculously helping them find exactly what she needed, she got to “[feel] like Wonder Woman.” Because bookstores are, for the most part, staffed by intelligent, well-read people who want nothing more than to foist vast...

Lessons Learned During a Cross-Border Shopping Trip
August 6, 2013 | 5:07 pm

shoppingI've just gotten back from a little birthday getaway—we had a long weekend here and the Beloved took an extra day off to whisk me away for the big 3-6. And I realized that there is nothing better for clarifying the issues facing bricks-and-mortar retail right now than a little cross-border shopping. Lessons learned? 1. In the Brave New Internet World, it's Always Party Time! The Internet means you can celebrate anywhere. Isn't that fun? We were halfway to Buffalo, N.Y., when my phone bleeped with an email greeting from my dad, complete with an Amazon gift card appended to the message....

The Human Cost of Big-Box Online Shopping
July 31, 2013 | 7:32 pm

online shoppingA Facebook friend sent this oldish-but-goodie my way from Mother Jones, titled "I Was a Warehouse Wage Slave." Author Mac McClelland writes about a stint with a company she refers to as Amalgamated Product Giant Shipping Worldwide Inc., a massive fulfillment company that ships all manner of Web-ordered product. (If the online chatter can be believed, Amalgamated is actually the Amazon Warehouse in Pennsylvania's Lehigh Valley. —Ed.) MacClelland asks some good questions, the primary of which is this: humane labor costs money, while slave labor does not. How did you think they were swinging the free shipping? She begins with this explanatory anecdote: "We...

My Answers Expert Articles: Online Shopping, Blogging, Writing
June 22, 2013 | 6:40 am

faceshot_thumb[2]Yesterday I posted links to some of my articles as the “PC Expert” for Answers.com’s Experts program. Here are the other articles of possible relevance to TeleRead. I’ve written plenty of others as well, but they were not relevant enough to link here. These are about online shopping, gift-giving, and media services: Give Gifts Instantly with the Internet Using Amazon's Wish Lists to Make Shopping Easier Amazon Prime Offers Free Shipping, Streaming, and Reading How to Give or Get Free Stuff with Freecycle Five Free Streaming Music Services Six Web-Based Apps for Mobile Instant Messaging Here are a few pertaining specifically to blogging or writing: Where Did Blogging Come...

Amazon price-matching app causes concern for bricks and mortar
December 13, 2011 | 8:15 pm

Amazon has been running a promotion with a new smartphone-based price-checking tool that lets users scan the barcodes of items in stores and compare the prices to items Amazon sells to earn 5% store store credit per item for up to three items (excluding books). Amazon has been coming in for a bit of criticism for the promotion, given that it is trying to pull even more dollars away from brick and mortar retailers at the time of year when they make the greatest amount of sales. Author Richard Russo has a fairly long opinion piece on this in...

Black Friday e-reading deals: Nook, Apple
November 23, 2011 | 11:51 am

Black Friday is almost upon us, and it bids fair to be an e-reader kind of holiday season. There’s no word yet from Amazon on any discounts on its Kindle products (though it seems to be discounting just about everything else), but Barnes & Noble has announced a special deal on a “Limited Edition” of its Nook Simple Touch e-reader—in stores only, it’s knocking $20 off the price. This brings it down to $79—on par with Amazon’s lowest-tier ad-supported Kindle price. Amusingly, one of its listed benefits is No Annoying Ads Reading...

Apple’s new rules create a usability problem in ebook apps
July 25, 2011 | 11:05 am

If you're one of those people who loads up your iOS device with lots of apps, you've possibly already experienced the problem Martin Taylor is having this morning: When I try to download an ebook from the Kobo store using the Safari web browser on my iPad -- this is the new procedure users must follow now that Kobo's in-app store has been cut off from the iPhone and iPad -- the ebooks won't open in the Kobo reading app. Instead, what I was offered to open my Kobo ebook was a choice of Bluefire or OverDrive, two Adobe DRM-compliant reading...

Amazon tablet could be the Sears Catalog of the 21st century
July 14, 2011 | 11:21 am

While reading various articles today about the forthcoming Amazon tablet, it struck me that of all the giant media companies entering this space, only Amazon routinely and successfully sells physical goods across a vast array of product categories—not just consumer electronics or digital media, but houseware, printed books, clothing, tools, toys, lamps, those little pet sweaters, luggage, and so on. An Amazon tablet that ships pre-loaded with access to everything Amazon has to offer, including its no-brainer payment options like One-Click and Prime, means it can provide something no other competitor can: a portable, interactive, instant-gratification sales catalog, the 21st...

Wired posts tablet shopping guide
November 25, 2010 | 6:58 pm

And speaking of Christmas gifts, Wired has a guide to what to look for when buying a tablet computer. The article notes that, even though Apple is still the frontrunner, enough tablets have emerged to offer credible alternatives, and offers a number of areas in which to compare each model to decide which one is best for you (or whoever the gift’s recipient will be). One important area of consideration is the type, size, resolution, and dot pitch of screen, which can be important for readability. You should also consider wireless connections, because for media-rich applications it is important...

TJ Maxx selling 16GB iPad for $100 off
November 19, 2010 | 5:01 am

12bac58e-dab6-4c82-abfc-7e1a8b8ef9b9Our sister blog Appletell spotted an Engadget story pointing out that select TJ Maxx stores are carrying the 16 GB wifi iPad for $399—$100 off the list price of $499. That’s not “carrying it on Black Friday,” that’s carrying it now. If you’re interested and want to snag one, probably best get there as soon as you see this story; at a price like that, it’s doubtful they’ll stick around long. Of course, given that it is probably only 4 months or so until the next generation of iPad comes out, it is possible you might rather wait for...

E-readers expected to be popular gift this Christmas; iPads, not so much
November 15, 2010 | 9:14 pm

kindle-most-wished-for-giftThe New York Times suggests that this is going to be the “tipping point” holiday season for e-book readers. Though Kindles have been hot Christmas gifts over the last couple of years, this is the first season that e-readers are going to be widely available for under $150 (and indeed, under $100 in some cases). This means, in turn, that a lot more e-books are going to be sold to read on those e-readers. The NYT article has figures from various sources suggesting that over ten million e-book readers will be in circulation by the end of the year,...