Posts tagged Norwegian Amazon customer
An Open Letter to E-Book Retailers: Let’s have a return to common sense
October 26, 2012 | 9:45 am
Dear E-Book Retailers: I've read so many wacky news stories this week that my head is spinning. There was the Random House thing—the idea that a publisher actually had to explain to its paying customers whether they owned their bought books or not just boggles my mind. Then there was the Norwegian lady who had all her books deleted, then un-deleted, by Amazon. And the assertion by a Kobo tech support person that accounts belong not to households but the one sole individual whose name is on the credit card ... Please, can we have a return to common sense sometime soon? I am...