Comments on: Review of Bound Book Scanning service, by Patricia Guth

By: James

James — Tue, 22 Jan 2013 17:32:33 +0000

Thank you Mark and Shevy for the wonderful job you’ve done converting my personal library. What a thrill to have all my books at my fingertips on my kindle!
Great price, quick turnaround, excellent customer service. Highly recommended!

By: Cynthia

Cynthia — Mon, 03 Dec 2012 15:53:01 +0000

Bound Book Scanning did a superb job scanning our school’s old yearbooks for our alumni relations department. We are thrilled with the product and look forward to adding the images to our school’s website. The price was amazingly low for the high-quality scans provided.

By: Tim K

Tim K — Sun, 18 Nov 2012 18:12:58 +0000

Great service, guys! Thrilled with the perfect OCR, sharp edges and crisp colors. Your company offers a phenomenal service at an extraordinary price. Highly recommended!
From a satisfied client,
Tim K.

By: Ops Manager at Bound Book Scanning

Ops Manager at Bound Book Scanning — Mon, 05 Nov 2012 00:16:18 +0000

Thanks, Lauren, for the endorsement, it’s been our pleasure working with you. Yes indeed, our company has added superb staff and we’re proud that our customer service and turn times are now usually exceeding expectations. Our Hurricane Sandy power outage is over and we’re back to business full-swing. All readers of this forum are welcome to use discount code D10 for 10% off our book scanning fees.

By: Lauren

Lauren — Wed, 24 Oct 2012 01:07:01 +0000

Wow this has not been my experience at all! I found this thread while trying to place my second order. I sent them 3 manuals last week on behalf of my employer, for internal company reference, for non-destructive scanning. We chose them for their low price. We were pleased to receive our scans two days after our package arrived, without choosing the rush option. That was our test order, we’re sending several more now. Perhaps they’ve reorganized.

By: Nelson F

Nelson F — Tue, 04 Sep 2012 23:37:02 +0000

WAIT!…. Spoke too soon. After receiving only 5 of the 7 books, I’m now unable… yet again, to get in touch with anyone within the last 2 weeks, regarding the remainder of the books or to find out when they will be returned. It’s sad that I have to do this but upon first writing on this forum, I received a response. Lets see if I get a call tomorrow with answers to these questions.

By: Nelson F

Nelson F — Thu, 23 Aug 2012 19:01:53 +0000

This morning I heard back from Bound Book Scanning and also received the first of several digitized catalogs. I am very impressed at the quality considering I chose to preserve the catalogs after the scanning process as opposed to the “destruction” method which would obviously produce the best result.

It is unfortunate that it does take a considerable amount of time BUT for the quality and the price, I can see why they’re overwhelmed with business. I would recommend their services and will likely continue to use their services in the future. Thanks for the great work!

By: George

George — Thu, 23 Aug 2012 17:44:47 +0000

I’m happy to report that my scans finally arrived on August 18th. Even though it took far longer than their 4-6 business day timeframe, the quality is simply fantastic. They even linked the table of contents to the sections in the PDF so I can simply click on them to jump to that section. In the future I’ll have to order rush processing or order a month in advance, but I couldn’t be more impressed with the quality of the scans. I’ll definitely be using them again and would recommend them.

By: Nelson F

Nelson F — Thu, 23 Aug 2012 02:08:30 +0000

Having the same issues on the slow turnaround times… Could anyone help me get in contact with someone from the business? I tried calling “Mark Honig” but was unable to make contact. As with others on this thread, I’ve reached out multiple times as I sent the catalogs well over a month ago.

The root of the frustration is that when customer service is lacking, people fee vulnerable. If I could just make contact, I’d feel a lot better about the whole thing and would also not be posting here today.

Thanks in advance for helping me track someone down.

By: George

George — Fri, 17 Aug 2012 14:48:51 +0000

My experience is also similar to Michel’s at this point. It’s been over 11 business days since my books were delivered (2 law books, 2000 pages) and I haven’t received any notice from them or any answers to my e-mails. When I call, I’m told they’ve been scanned and are being cleaned up and OCR’d and that I’ll receive them the morning of the next business day. Then I wait 2 business days, call back, and am told the same thing.

I’ve heard awesome reviews about this service’s quality, and I’d be less frustrated if I was told why there’s a delay and given a real delivery date. Sadly, my deadline for having them is today or I may have to repurchase the books. This is apparently not a service if your deadline is within a month, regardless of their stated 4-6 business day timeframe.

By: Michel Parry

Michel Parry — Mon, 13 Aug 2012 23:16:29 +0000

I’m glad to report that within a few hours of posting the above, I did receive the long-anticipated download links from Mark at Bound Books! Apparently the copy of the paperback I had sent via Amazon had aged badly and the browning pages caused unexpected clean-up delays. The work received was of a high standard and I would happily use Bound Book’s services again, though for anyone working to a tight deadline I would suggest making use of their ‘priority’ facility to ensure keeping to schedule.
As with Aaron’s experience, it was a bit of a wait, but worth it in the end.

By: Michel Parry

Michel Parry — Mon, 13 Aug 2012 12:07:47 +0000

My experience with Bound Books is, unfortunately, more like Aaron’s.

I arranged for an Amazon bookseller to send them one of my old paperback editions and put through the order and payment on July 16th. I took the 3-6 days turnaround at face value and was planning on putting the book in the Amazon shop at the beginning of August.

Still hadn’t received anything by the end of July so I called the company from England. The guy I spoke to promised to ‘send the link’ before closing that day. Needless to say I haven’t heard a thing since and an email asking for an update has gone unanswered.

At least there was some excuse with Aaron’s 7000 pages of legal text. I can see that could take time to process. But I only sent in one book, a 148 page paperback. How long can that take to deal with?

It’s nearly a month since I put in my order. If it wasn’t for the more positive experiences reported here, by now I’d probably be thinking I was the victim of an internet scam!

By: Ryan B. W.

Ryan B. W. — Mon, 21 May 2012 07:39:01 +0000

Scanned On Demand is a reliable New York City based document management company with the ability to scan, organize, and enable search in books, textbooks, and documents.

Give us a call at 646-556-7343 to discuss your scanning needs.

Ryan B. W.

By: Mike F.

Mike F. — Sun, 20 May 2012 16:02:58 +0000

I have a large collection in the range of 750 books and looking to scan it, does anybody know if they are able to scan large volume?
Thanks
Mike F.

By: Sam M.

Sam M. — Fri, 11 May 2012 16:26:13 +0000

Excellent. I’m an author and sent them three of my published novels for destructive scanning (lower price and since I have multiple copies I didn’t need them back) I am in the process of uploading the Kindle files to Amazon and so far so good….this company offers a great service at a great price and I’d highly recommend to any authors who have the copyright to their works and considering e-publishing.