How Amazon handles mistakes in Kindle books
May 10, 2010 | 7:20 am
By Paul Biba
I got the following email from Amazon. I’ve never gotten anything like this before from them, and I’ve had plenty of books with proofing mistakes:
We’re writing about your recent Kindle purchase of An Enemy of the State by F. Paul Wilson. The version you received contained some errors that have been corrected.
An updated version of An Enemy of the State is now available. It’s important to note that when we send you the updated version, you will lose any highlights, your last page read, and bookmarks made in your current version and the locations of any notes may not match the updated copy of the book.
If you wish to receive the updated version, please let us know via e-mail at amazonkindle-feedback@amazon.com.
If you prefer, you can reach us by phone directly and toll free from many countries by clicking the Contact Us option in the right-hand column of our Kindle Support pages at:
http://www.amazon.com/kindlesupport
We apologize for any inconvenience caused and thank you for your business with Amazon.
Related: On fixing (or not) Kindle e-book typos



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Comments:
I’ve gotten this as well and redownloaded the book. I suspect the correction was initiated by the author. It’s also noteworthy that this book is without Amazon’s standard DRM.
Interesting!