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B&N eReader software for iPhone chokes on big books
December 27, 2009 | 11:20 am
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By Paul Biba
Gear Diary is reporting this and, according to them, the iPhone version of eReader won’t read large books by such authors as Stephen King, Neal Stephenson, etc. They say: This bug will not bite you if you stick to short books, but if you’re into anything longer than about 700 hardcopy pages, well, you’re kind of hosed.
The program will open the book, but if you close and reopen the application it will then go to the splash page and freeze and quit. The only way to get the program to work again is to delete the application and re-install it – which means you have to download all your books all over again.
You can read more details here and here, including some very depressing reports of Gear Diary’s attempts to deal with B&N’s customer service.
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Comments:
Having the same problem with iPhone ereader and big books. Thanks for the tip, Doug. Called customer service at B and N twice, they admit there is a problem, but just said to reinstall ereader, which as you know does not solve it!
I’ve had similar problems with the B&N eReader for iPhone, iPod Touch and had to reinstall, download books. Currently reading New York by Edward Rutherfurd which I purchased on 11/15/2009. It currently resides on my Mac and I can read it on the old eReader app for Mac, Palm and iPhone. It’s also on my iPod Touch and my nook running under B&N’s eReader app. It’s also from time to time updating both the iPod Touch and the nook with my furthest reading page. I’m on page 1230 of 1852 on the nook which equates to page 2763 of 4154 on the iPod Touch. I don’t have the paper copy, but the B&N site says the hardcover is 880 pages.
I’ve found my interaction with B&N over these issues to be rather adventurous. I’ve been playing with ebooks for over 10 years (I still own my Rocket ebook that I purchased from B&N) so I’m usually pretty careful with how I utilize the devices I own. By the way, every ebook I’ve purchased is backed up on my MacBook Pro, my Time Machine backup device and on my MobilMe data folder on the internet. The nook is probably the seventh or eighth device I’ve used to read digital books so I tend be rather conservative knowing that bumps appear in the digital highway frequently.