Why Dedicated E-Book Readers Will Not Die
January 28, 2010 | 5:09 pm
By Joanna
With all the new ‘convergence’ devices coming out these days—cell phone/media/gaming all in one—is there still going to be a demand for dedicated ebook readers? Would anyone buy a Kindle or a Sony or a Whatever when they could just read a book on their cell phone or magical tablet?
Yes. There IS still a demand and will continue to be, but in a different fashion. The days of jumping on the bandwagon with a generic ‘reader’ device just to get in the game may be gone, but I think what we will see in the ‘dedicated device’ market will be an increasing specialization. Companies won’t make ‘general’ readers for casual customers, who may not read enough to justify a dedicated device and won’t care about fancier features. Rather, they will make specific devices optimized for certain markets. For example:
1) DEVICES FOR A SERIOUS READER
These devices will improve on the more all-purpose experience of a convergence device by offering much better battery life for people who just want to read, and by offering feature sets designed to make this reading as seamless and meaningful as possible. Convergence devices will likely support the eventual winner or winners in the format war with ease, but the ‘serious reader’ device will likely support numerous and plentiful past formats as these customers tend to be the ones who early-adopted and have sizable libraries already in numerous legacy formats. They will also be less dependent on cell phone plans or internet connectivity—on-board ‘whispernet’ type service like the Kindle, or limited free wi-fi like the Nook will be standard so that voracious readers will never be without the means to buy a book.
They will also offer features to enhance the reading experience, such as on-board dictionaries or other reference materials, text to speech and perhaps a book recommendation engine or other ‘social media’ service. Some current devices are well-suited to this market, but I see them evolving to be lighter and less delicate, to support more formats and to offer greater feature sets. For example, as a multilingual reader, I have been enjoying the dictionary support on the Kindle (my Sony and iPod Touch don’t have this) but still find myself slowed down by verb phobia; the dictionary translates a conjugated verb into its infinitive, for instance. So it can tell you that ‘je parlais’ refers to the verb ‘to speak’ (which I knew already) but not that this is the past tense form. A built-in grammar helper would be a wonderful tool for those trying to read in a second language. I also think that we will see a greater diversification in the on-board stores so that people can continue to buy a bare-bones budget-priced ‘just the text’ version, but they will have the option to pay a premium for bonus content such as author interviews, reading guides, ‘backgrounder’ or study guide packages for non-fiction or academic work and multimedia versions they can download onto the ‘convergence’ device they have for other purposes.
2) DEVICES FOR A ‘JUNIOR’ OR ‘SENIOR’ READER
Watching a five-year-old have a go at my Sony Reader and a 70-year-old take on the Kindle alerted me to the need for devices optimized for these very different markets. On the junior end, the pre-chapter-book crowd reads with their fingers, so anything touchscreen-based would be a total disaster as they’d turn the pages by accident every time they pointed at a word. What this group needs is a sturdy reader with minimal distractions from buttons or controls of software. And it would need to include a stylus so they can point and read. Ideally, a parent or teacher could load it up for them and they’d be able to use it independently from that point; perhaps extra features such as dictionary support or text to speech could be built into and/or activated by controls on the stylus. I see this as a sort of hybrid between the Leap Frog system and a standard ebook reader. The Leap Frog lets kids touch a word and get a pronunciation or explanation, but it uses and requires special paper books which slide into a plastic frame. This would offer a similar stylus-based system but would be useable with any text file, whether a purchased book, a Project Gutenberg download or a Word document prepared by a teacher.
For the more ‘senior’ reader, I think the key features will be weight, navigation, connectivity and customization. My stepfather’s primary motivation for considering an ebook reader was arthritic hands that find the weight of a physical book difficult to manage, so a light form factor is critical. He found the tiny letter buttons and finicky five-way controller on my Kindle manageable—for now—but bigger buttons would definitely be a must for this sort of reader. And I think a convergence device might fail a reader like him in perhaps relying on a cell phone or data plan. His type tend to be travelers—visiting kids or grandkids who don’t live nearby, retreating to Florida to escape the snow or just traveling to enjoy their retirement. A device which is completely self-contained and on which he can buy and manage content without a computer would be a must-have. Finally, on the customization front, the ability to change the font size or appearance is already a standard feature on most devices. It should remain so on anything marketed to this demographic.
3) DEVICES FOR THE ACADEMIC MARKET
I see the ideal device for the academic market being a sort of digital three-ring binder: a light, thin tablet the size of a piece of paper, minus the distractions and battery-sucking features of the convergence device. It will have stylus support for features such as high-lighting/annotating and looking up words in on-board reference books. Imagine taking a course that uses this open-source French textbook . You’d be able to see the whole page at once on the paper-sized screen, and you could look up words with your device’s on-board dictionary. You could even do drill exercises directly inside the book as you read!
Such a device will support not just whatever standard book formats, but also PDF and Powerpoint—imagine using on-board wi-fi to download presenter notes before a university lecture, then being able to highlight or annotate them as you listen! I see this like a tablet-sized Palm device, where the low-tech screen offers cheap prices and long battery life and where you can use handwriting recognition or a plug-in keyboard to create a document on the fly if necessary. I know someone who once wrote a novel using a Palm with a keyboard!
Whether the battery life of an all-in-one device will be their downfall, or whether these devices will offer too limited a feature set to suffice for anything but general reading remains to be seen. For someone who reads many magazines and perhaps a few books here and there, a convergence all-in-one device might well do the job. But for those who read extensively or have special reading needs, I see there continuing to be a demand for dedicated devices. What do you think? Respond in the comments on how you see the device market evolving!



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Comments:
I think electrophoretic readers will give way for tablet-like ereaders with some of these new display tech we saw on CES. Rather than totally specializing, they would be more like lightweight tablets, because ‘dedicated’ nowadays also mean ‘can’t play video’; even if they ever have wanted, they couldn’t have made vizplex displays ready for video playback, or web page scrolling
I like this idea. I can imagine a specialized reader, similar to the academic one you mentioned, for writers and editors. The junior version or one similar to it would be excellent for people with cognitive disabilities, who have few options once they outgrow Dora the Explorer but don’t have sufficient reading skills to take on more grown up books. Other readers could be developed for people with various physical disabilities. Maybe someday there will be a way to pick and choose features for an individually customized reader – a Kindle buffet of sorts.
The most dedicated hand-held reader is the print book and it is especially dominant in niche sectors that you mention. I was recently through a print on demand factory and the revolutions there are surprising. New papers, printers, the PUR binding adhesive, text trimming and color cover options are magnificent. All this plus the tracking and fulfillment services are digital technologies.
Gary, there are also difficulties for the markets I mention in the limitations of mere paper. For example, it can’t read to you, you can’t touch a word and get a definition, and you can’t carry 100 of them around with you easily. If you read the link about my stepfather, one of his primary reasons for considering a switch to digital is that he has arthritis in his hands and has trouble holding and manipulating a physical book. So, print on demand is not going to serve these markets necessarily.
For dedicated eBook readers to survive I think they have to be cheaper and offer more specific book reading features than any multipurpose device. Had Apple come out with a 6″ iPad device at $300 any existing dedicated eBook reader device would have found it much harder to compete. For now though there is room for them to survive at the lower end of the market but they are going to have to adapt quickly beyond the slow refresh eInk devices of today.
Replace “dedicated eBook readers” with “dedicate word processors” and see where you end up.
If there are still dedicated word processors on the market, I’m unaware of them.
I believe that today’s dedicated ebook devices will join the Rocketbook, Glassbook, eBookman, etc. Multipurpose devices will address 90% of eBook requirements, and you’ll be hard-pressed to find either customers that absolutely require that other 10%, or companies willing to invest R&D to address that other 10%.
Lee: Maybe you are unaware of them because you are not part of the market they serve? For example, there is the one specifically for screen writers, I don’t remember the name. But it is still around and has loyal customers. As for being ‘hard-pressed to find customers’ again, see above. I have spelled out pretty clearly exactly which parts of the market are currently not being served. Multipurpose devices may address ‘general’ customers, but this is exactly the entire point of the article. Where we will see devices like the Kindle evolve is to serve specific customers not addressed by the general market.
Dedicated ereaders have already died. All of the newer models can also play MP3. So they are no longer dedicated ereaders. When they have Wifi/G3 they also have a web browser. even less dedicated. This will go on. So what?
Uh, no.
*All* new models don’t play MP3.
So far, I know of at least three released in the last three months that lack MP3 playback.
And considering how most users *don’t* like to drain the batteries playing music, odds are more will start dropping it on the way to US$99.
Hmm, a web search for “Screenplay editor” pops up a couple dozen products and services.
There are also dedicated word procesors for technical writing and creative writing. To say nothing of special add-ins for the general-purpose products.
And then there’s the LaTex crowd…
I love MS Word but it’s not the end-all/be-all of wordsmithing.
Niche products may not be visible to the masses but they are very profitable when done right.
Ficbot’s right on this one; the ebook reader market is in its infancy, as it matures it will splinter into optimized products aimed at different audiences and different needs. It is already happening (5″ and 10″ readers) and will accelerate as new display technologies (color, flexible, metal substrate) hit the market.
The next big ereader product isn’t going to be a “Kindle-killer” that does what Kindle does “better”, but rather one that brings ebooks to an audience/location/application Kindle doesn’t.
Right off the top of my head, I’m thinking a TTF-only “reader” for the blind would do nicely for itself.
Dedicated readers are a real market unto themselves and will remain one for the forseable future.
I think Lee was talking about dedicated word processing *computers*; systems from companies like Wang Laboratories or IBM that could only run built-in word processing software. Which are indeed dead, dead, dead, to the best of my knowledge.
And I believe that was Lee’s point; dedicated word processing computers were popular in the 70s and early 80s, but died when WP software on ordinary personal computers got good enough to do most of what dedicated WP equipment could do – even if personal computers weren’t quite as good, they were good enough. And not too long after that, WP on PCs far surpassed dedicated WP hardware; the keyboards were just as good if not better, they ran faster even with the overhead of a full general purpose OS, software could be tweaked and customized to a far greater extent, bitmap displays allowed WYSIWYG formatting, and laser printers reproduced that formatting well enough to put the daisy-wheel printers of dedicated systems to shame.
I can easily see the same thing happening with dedicated e-book readers, over the next few years:
Software will never be an advantage; the new generation of tablet hardware already has the performance to run everything mentioned in this article, and software on a general purpose device will be even more open to tweaking by and alternatives for the end-user than a dedicated device will be – just as PCs give users far more WP options than IBM ever produced for the DisplayWriter. Don’t like your current reader app’s interface? Use a different one. Want a different format? Get a reader app that supports it. There is nothing a dedicated reader can do in software that can’t be duplicated, possibly better, on a general-purpose tablet – and a general-purpose tablet lets you replace the software, which a dedicated reader won’t.
Form factor is another area where I don’t see any serious advantage from a dedicated reader; every specialized form-factor cited above would be just as advantageous for a general purpose tablet. The hypothetical ‘kid’s reader’ would be just as useful for educational software as it would be for books, to cite just one example.
Wireless connectivity goes here as well; the advantages and disadvantages are not appreciably different for general purpose tablets than for e-readers, and any market differentiation for e-readers would be just as likely to happen for GP tablets.
Screen technology is one area a dedicated reader can have an advantage – at least for the people who have eyestrain issues with high-quality LCD displays (I don’t, and have trouble experiencing the problem, but I acknowledge it) – but I see this as an advantage for a few years only. Current e-ink tech has enough disadvantages, even for e-readers, that I can’t see it sticking around any longer than it takes to come up with a better solution; just as monochrome active-matrix displays were initially superior to color passive-matrix displays on laptops and PDAs, but eventually got replaced with active-matrix color when the tech evolved enough, I expect screen tech to improve enough in the next decade to produce a screen that’s equally good for an e-reader or a GP tablet.
The ergonomics of dedicated hardware controls are the only place I can see any long-term advantage for dedicated readers; you can build dedicated navigation controls into an e-reader that might not make sense on a GP tablet. OTOH, this is not a guaranteed advantage; I’ve spent a fair amount of time using a Sony PRS-505 and a Kindle 2, and neither impressed me as being ergonomically head-and-shoulders above the Nokia 770 I used for e-reading for a couple of years. And Sony themselves have moved away from physical controls on the PRS-700 and Touch models.
As someone who spent much of her life secretarying, I can tell you the reason the dedicated word processors died out wasn’t that PCs were “good enough.” Software like WordPerfect on a PC was absolutely and totally superior. I worked in law offices, and the productivity gain from the switch to PCs was fantastic.
Exactly, Ellen. Stanza on the multiuse iPhone or iPod Touch leaves the Kindle app in the dust. I just wish that E Ink machines were more open. Oh, how I’m rooting for Apple not to banish Stanza and the like from the iPad—and for Stanza to work even with DRMed books.
Thanks,
David
I like the idea of sub-dividing the dedicated ebook devices according to markets. I doubt it will happen, though. The history of computing suggests that general or convergent devices win. Only in gaming has this general trend been defied.
I disagree with your analysis of the Junior ereader, also. First you say, ‘no touch’ and then you say ‘touch, but based on a stylus.’ First thing my kid is going to do with the stylus is lose it; the second thing he will do is break it. Touch is a natural with kids, they will learn how to play with it, they will learn how to navigate forward and back. But, the thing has to be rugged so it won’t break when the kid throws it on the floor; and it has to be water-tight so we can sponge off the peanut butter and jelly.
Ha! Pond: How do you break a stylus after you’ve lost it?
But you’re right: Kids can figure out which touches and motions work, and hardware producers can make sure the HW has enough preference choices to make it workable for anyone. In most cases, just being able to turn the touch feature on and off would do it.
There’s a reason we all don’t use the same computer, cellphone, automobile, clock radio, camera, cereal, etc, etc, etc: Standardization of a product allows manufacturers to develop various products optimized for particular customers. Dedicated e-book readers are one of those products. And as long as there are specialized groups that prefer a specific format and options for reading (large type, font and color choices, special effects, background music, web browser, twitter apps, bus schedules, whatever), there will be some market for dedicated readers.
Really, the only thing that is likely to kill them off is a too-small market for a particular device, making it not worth a manufacturer’s while. That’s partially up to the manufacturer, who can advertise the device and make it more compelling. But ultimately, it’s up to who buys it (or not)… so, really, the only ones who can kill dedicated readers are consumers.