I was browsing at the Kindle store today when I came across a book with a notice on it I haven’t seen before.

(Check out the screenshot, below … )














I scrolled further down the page and found, buried way at the bottom, a link to report problematic content to Amazon. To this, I say: hooray! I’m glad Amazon has a mechanism for readers to report problematic e-books, and I’m glad they have a mechanism to warn readers away from accidentally purchasing a sub-par title.

I do have a few questions about how this process works:

♦ How many people must report a title before it gets the warning?

♦ How long does it typically take from the time the warning goes up to the time a corrected edition replaces it?

♦ What percentage of books will never get fixed at all?

♦ And I wonder, too, how other retailers are handling this. Has anyone ever seen such a message at Kobo or Barnes & Noble? Does anybody know how their error correction process works?

This message was a welcome first step toward assuring e-book readers a future of quality, error-free e-books. I’d love to hear more from people about what they’ve seen elsewhere, and about how this process works.