Content Reporting of Poorly Formatted E-Books: Some welcome first steps from Amazon
October 21, 2012 | 9:50 am
By Joanna Cabot
(Check out the screenshot, below … )
I scrolled further down the page and found, buried way at the bottom, a link to report problematic content to Amazon. To this, I say: hooray! I’m glad Amazon has a mechanism for readers to report problematic e-books, and I’m glad they have a mechanism to warn readers away from accidentally purchasing a sub-par title.
I do have a few questions about how this process works:
♦ How many people must report a title before it gets the warning?
♦ How long does it typically take from the time the warning goes up to the time a corrected edition replaces it?
♦ What percentage of books will never get fixed at all?
♦ And I wonder, too, how other retailers are handling this. Has anyone ever seen such a message at Kobo or Barnes & Noble? Does anybody know how their error correction process works?
This message was a welcome first step toward assuring e-book readers a future of quality, error-free e-books. I’d love to hear more from people about what they’ve seen elsewhere, and about how this process works.