Myths about Kindle ‘myths’: Don’t pander to Amazon’s worst side
June 23, 2009 | 3:42 am
By David Rothman
In Kindle Myths, Misinformation, the iReader Review attacks critics of the K machine. Anti-Kindle posts can in fact be plain wrong.
So who’s to blame? In many cases, none other than Amazon, some of whose customer service people wrongly told GearDiary there was a download limit per device. Amazon’s PR operation isn’t much help. Normally it ignores queries from bloggers. Whatever the reason, criticism of the company and its products isn’t always on target; and we ourselves are hardly infallible.
But, as much as I’d like to believe otherwise, Amazon’s philosophy in many ways has been a threat to the very idea of book ownership. As advocates for Kindle owners, we at TeleRead will keep speaking out even though Amazon is our major advertiser. To give one example, the company lets publishers set device limits, and in at least a few cases you can’t read your Kindle books on more than one machine. You don’t know the device limit on an individual book before you buy. Fodder for an investigation by the Federal Trade Commission here in the States? You bet, unless Amazon keeps its word and changes its ways.
Amazon as the friend of eBabel
Other issues abound such as Amazon’s refusal to stand up against publishers fighting text to speech. Also, the company has steadfastly refused to let the Kindle read the ePub format natively. This is a hardship not only on choice-minded consumers but also on small publishers, as my own can attest. It’s a real hassle—producing e-books for all these proprietary formats.
If you don’t want all your books to come from global conglomerates, then you need to be cheering for ePub to triumph over eBabel. Even the conglomerates will benefit from its ePub’s economies, and Amazon should be doing much more to promote the format’s use at the consumer level.
Then there’s the ticklish issue of Mobipocket, which Amazon owns. I’d love for Mobi-style eBabel to vanish, but to address here-and-now needs, we still lack a way to read DRMed Mobipocket books on an iPhone despite the hundreds of dollars that unlucky consumers have individually spent on them. Why should they have to buy them all over again in Kindle format? Consider, too, the little wipeout of Adobe DRMed books that Amazon once was selling on its main site. Customers lost access to Adobe books stored in electronic lockers.
Simply put, based on Amazon’s track record, there is plenty about to be vigilant—even while appreciating the company’s many positives. Among the good points? Amazon itself shows signs of possibly wising up about ePub and making the Kindle more open. Bloggers should be encouraging this rather than trying to justify Amazon’s current preference for its in-house eBabel and its disdain for the idea of genuinely owning books.
ePub standardization will still leave open the DRM issue, since “protection” turns even ePub into a proprietary format, in effect. If publishers insist on anti-piracy precautions, it’s far better to use social DRM than proprietary “protection” that locks consumers into one company’s offerings.
Meanwhile, even in the DRM and related format areas, I see a little hope—given the existence of Amazon’s MP3 store. The store’s tagline is, “Music Downloads for Any Device.” Exactly. No DRM on e-books, please—plus an industry standard format. That’s exactly what iReader Review should be seeking for the Kindle rather than casting aspersions on those seeking to reform Amazon (to the advantage of K-machine owners!).



Previous

SUBSCRIBE TO RSS
Comments:
A very fair article.
It is interesting that Amazon came with DRM-free music and basically forced Apple to remove DRM.
Perhaps google or another company will do the same to amazon.
Abhi: Excellent points you made on Amazon-Apple and Google-Amazon! Meanwhile I want to say that iReader has done some fine work on other topics. I just hope that it will expect more of Amazon, which can deliver. Thanks. David
Although I do not support Amazon and consider it a major threat to both publishers and consumers, I must rise to its defense over the the text-to-speech issue. Amazon had no leg to stand on and so had nothing to stand up against publishers with or for. The TTS issue is a matter of contract right between the publisher and the author, to which Amazon is not a party. If Amazon has a right to ignore the author-publisher contract in terms of TTS, then it also has the right to ignore all other terms of that contract at whim.
Remember the process works like this: author holds 100% of rights to author’s work > author “leases” some (up to all) of author’s rights to publisher > publisher “subleases” some (up to all) of the rights it leased from author to Amazon. BUT unless author has “leased” 100% or author’s rights to publisher, publisher cannot “sublease” 100% of author’s rights to Amazon.
The only thing Amazon could really have done is say to publishers that it would indemnify the publishers for all costs should an author sue the publisher over TTS. Not a particularly smart business decision when you consider there are authors like JK Rowling and John Steinbeck who are happy to sue over any imagined slight to their rights.
Thanks, Rich. As I myself see it, the issue is whether TTS is a performance right, and Amazon is entitled to sell machines with voice synthesis capabilities. It could have fought a test case. Certainly Amazon has the resources. Of course, the irony is that turned-off TTS will probably HURT book sales. David
Abhi – Amazon only sells music sans-DRM because the music industry allows them to. Amazon cannot make that choice without the permission of the rights owners. The music industry likely allowed Amazon to sell digital music unencumbered with DRM as part of their gambit to gain leverage with the iTunes store.
Same thing with their ebooks. As Amazon does not own the intellectual property rights to the books they sell it is not up to Amazon to decide to sell all their Kindle titles sans-DRM.
But HeavyG, Amazon could still set up a DRMfree E-BOOK store with the wares of publishers that didn’t want DRM. My publisher hates it. I do, too.
Furthermore, Amazon has the clout to encourage publishers to change their ways.
What’s more, although I’d rather that Amazon not compete with publishers in a major way, it could negotiate with “Encore” writers not to use DRM.
I think all these steps would help reduce the number of DRMed books, especially as sales figures came in. At Fictionwise, nonDRMed titles typically outsell the DRMed variety.
Thanks,
David
David says”
“and in at least a few cases you can’t read your Kindle books on more than one machine”
Can you share a specific title or two with us that is supposedly beset with this “affliction”?
“Other issues abound such as Amazon’s refusal to stand up against publishers fighting text to speech.”
I see you think Amazon should have spent their money trying to fight this. I think most of their shareholders would disagree.
“Also, the company has steadfastly refused to let the Kindle read the ePub format natively.”
Have they really “steadfastly refused”? Or do you mean this in the same way that they have “steadfastly refused” to allow the Kindle to read my old WordStar files?
“That’s exactly what iReader Review should be seeking for the Kindle rather than casting aspersions on those seeking to reform Amazon (to the advantage of K-machine owners!)”
I think iReader is just hoping to see that there be a little more diligence from various places to provide accurate information rather than just spreading the same myths/lies/misunderstandings. We all benefit from truth rather than misinformation.
HeavyG, source of the “few cases” info is…an Amazon rep as quoted in GearDiary.
“I see you think Amazon should have spent their money trying to fight this. I think most of their shareholders would disagree.”
Taken a poll, lol? This hurts the saleability of Kindle books more than it helps audiobooks.
“Have they really ‘steadfastly refused’? Or do you mean this in the same way that they have “steadfastly refused” to allow the Kindle to read my old WordStar files?
”
So ePub is just as irrelevant here as WordStar files? Talk about apples and oranges, er, cucumbers.
“I think iReader is just hoping to see that there be a little more diligence from various places to provide accurate information rather than just spreading the same myths/lies/misunderstandings. We all benefit from truth rather than misinformation.”
Exactly why I wrote the piece to educate ‘em about ePub and the other stuff they ignored or glossed over
Thanks,
David
Certainly Amazon could set up a special DRM-Free bookstore. Do they have enough titles available sans-DRM to make that worth them expending their time/money? Beats me.
I think we are starting to see Amazon using their clout in ways that will make publishers at least take a look at publishing in this brave new world.
I hope Amazon does compete with publishers. Competition is a good thing.
“I think we are starting to see Amazon using their clout in ways that will make publishers at least take a look at publishing in this brave new world.”
If Amazon fights the good fight against DRM, that’ll be a Good Thing—healthy use of clout. And, yes, the books will be out there. Just by identifying books as DRMed or not, Amazon could help. Fictionwise does a great job of listing fair use-related info. Be wonderful if Jeff B. could do the same.
Thanks,
David
“So ePub is just as irrelevant here as WordStar files?”
Or you could say just as relevant as I can read files from either format on my Kindles via format conversion.
Maybe one day ePub will become the one format to rule them all. Maybe it won’t. For me, today, ePub is just as relevant/irrelevant as my old Wordstar files.
“Maybe one day ePub will become the one format to rule them all. Maybe it won’t. For me, today, ePub is just as relevant/irrelevant as my old Wordstar files.”
Er, haven’t the IDPF and major publishers already decided that issue? Hachette, for example, doesn’t distribute e-books except in ePub.
As far as translation–well, welcome to another complication of DRM, You can’t translate DRMed files that easily, and along the way you just might violate the DMCA.
Thanks,
David
One other, but unrelated, Kindle ‘fact’. Amazon is flexing its muscles in regard to their ability to use Whispernet to reach into your Kindle.
I believe that Teleread previously reported the instance of someone who had a book they purchased erased from their Kindle. In this case, a bad credit card was used, and Amazon was able to retroactively retrieve the book. This news came from a post on Mobileread.com.
More recently, posters at Mobileread have reported that Amazon ‘upgraded’ their books. It seems that they purchased books that were poorly formatted. In one case, the book was withdrawn from purchase and later was reintroduced in a cleaner format. Amazon then automatically downloaded the better book and replaced the original copy.
Both of these instances are quite understandable, and in the later case even benevolent (to use the word of the Mobileread poster). However, it is certainly a capability that could be abused.
Even if Amazon proves to be careful about its use of this capability, I wonder whether the fact that it can reach into customers Kindles becomes an issue? I wonder how long it is before some luddite sues Amazon in attempt to force them to search Kindles for illegal content?
To Rich Adin, it’s not a slam-dunk legal case that the Kindle’s text to speech feature would violate anyone’s copyright. James Turner had a good post about the issue on O’Reilly’s web site at http://bit.ly/2Ur5I0 and Michael Kwun at EFF here http://bit.ly/16ifud
The problem for consumers is that it’s not in the interests of big companies like Amazon (or Google in the book scanning case) to antagonize publishers that they hope to strike deals with by litigating out the limits of copyright in court.
p.s. Here is the Mobileread thread I referred to above:
http://www.mobileread.com/forums/showthread.php?t=49481
“Hachette, for example, doesn’t distribute e-books except in ePub.”
David – do you mean distribute as distinct from retail?
As far as retail sales, members of the Hachette Book Group certainly do not sell ebooks only in epub as is obvious from perusing Amazons Kindle Bookstore.
EPub may well find itself in widespread use as an intermediary format used for transcoding into various retail formats. EPub may also become the mostly widely used retail ebook format. If that happens then ePub might properly be acclaimed as THE ebook standard. At the moment the marketplace continues to disagree with your assertion.
> David – do you mean distribute as distinct from retail?
HeavyG, I meant distribution to distributors, of course. But that in itself suggests that ePub is no WordStar! See why we’re talking apples and cucumbers?
“EPub may also become the mostly widely used retail ebook format. If that happens then ePub might properly be acclaimed as THE ebook standard.”
Adobe and Sony are big on ePub at the consumer level, and Google just started offering ePub books that anyone can download via the Sony store. Time for Jeff to catch up.
ePub is on the way up, and remember, it’s nonproprietary, a genuine standard.
If Jeff can offer either nonDRMed ePub or ePub with social DRM, he’ll have a true multiplatform format, in which people can own their books for real. A great biz opp for him, and a true service for consumers. So, as soon as possible, he should do the e-book equivalent of his laudable MP3 store—working with interested publishers. Others will climb aboard when the Amazon ePub Store takes off!
Thanks,
David
I don’t think the Kindle Format (AZW) is the culprit because it is easily convertible to whatever your book reader uses. DRM, on the other hand, removes your ability to read the book you supposedly bought to not only one device, but it won’t even work on another device you buy from Amazon, you must download it again. Of course some stuff doesn’t translate well, as PDF users have found out on the Kindle or the Sony. The Kindle is not restricted to AZW files either. It also reads Mobi, PRC, and TXT files as long as they are DRM free. I hope everyone is noticing that a lot of new readers are supporting EPub and RTF for example. I like the ability to view my books on the computer, in full size and full color when I really need it or cannot read it on the Kindle because it is in 3 point type. I could make my point by hanging a magnifying glass of the type that Sherlock Holmes uses from my Kindle when reading in public but then I really don’t think anyone would get it and very few have asked about my Kindle in a long time. I like my Kindle and use it every day. If it broke I would go back to using my Kindle1, which I still have. I am happy with nearly every aspect of it with the exception of the very low contrast which makes pictures look like I used very old developer to process them… dull and muddy.
The thing you’re forgetting about MobiPocket, David, is that it is insinuated into many public libraries as their eBook offering — along with, at NYPL, DRMed PDF — via the OverDrive metastasis.
Right now, I’m using Mobi because it’s the only eBook format I can read on my LifeDrive. Which now makes me think how I’d really be SOL if I were to get an iPhone!
Here in NYC, we just beat back — as I’m sure you know — the Mayor’s plan to eviscerate the NYPL. I don’t think that will translate into them adding ePub any time soon, though. (And I just saw an ominous listing for “Leased Book” in the LEO print catalog. A tweet to NYPL has not gotten a reply about that odd development.) So Mobi will persist, but at least it can be read on many pocketable devices, unlike PDF.