eReader bookstore picking up 17,000 nonDRMed files: Will big publishers finally learn from the music industry’s DRM retreat?
February 7, 2008 | 7:47 am
By David Rothman
eReader.com, one of the biggest e-book stores on the Web, will be picking up 17,000 nonDRMed files from Fictionwise.com—a major setback for “protection,” a silly concept in this era when it’s a cinch to digitize and upload paper editions of best-sellers.
Remember, eReader is the flagship outlet for books in the old Palm format. It carries 23,000 titles.
Some of the 23,000 already come in nonDRMed flavors elsewhere. But now DRMed titles will have to compete on the eReader site itself against books without shackles. Let’s hope the big publishers notice and at least start to experiment with nonDRMed titles in the eReader format. Just like big players in the music industry, will they have the wits to back off from DRM?
Pendergasts long hip to DRM as a sales-killer
Steve and Scott Pendergrast, the clueful brothers who own Fictionwise and recently bought eReader.com from Motricity, have long urged the giants to stop worshipping at the DRM altar—based on the most telling evidence, the sales figures. NonDRMed books by obscure authors at Fictionwise often trounce DRMed titles by star authors published by such majors as Random House, HarperCollins and Simon & Schuster.
Many and perhaps most small publishers already understand what a sales toxin DRM can be—how much their customers loathe it, including the honest ones who resent not being able to move books among their gizmos, an inconvenience not shared by owners of pirated editions.
A fun note from Lida
In fact, last night’s welcome news reached me from a small publisher named Lida Quillan, who, as the savvy and author-friendly owner of Twilight Times Books, is beloved by many in the e-book community. Lida is a passionate enemy of DRM, just like the late Jim Baen of Baen Books, which, via the subscription model and others, has turned a nice buck off e-books without “protection.”
“I wrote to Fictionwise to request that all Twilight Times Books titles uploaded to eReader.com be offered for sale ‘unencrypted,’” Lida e-mailed me. “Below is the reply I received.”
Here it is:
Lida,
We are creating unencrypted eReader files for all 17,000 MultiFormat eBooks at Fictionwise.
When we are finished, all partner publisher titles will be available as unencrypted eReader files at ereader.com, and the eReader format will be added to the available MultiFormat download options at Fictionwise.com.
Partner publisher titles should start appearing at ereader.com in the next few weeks.
Cheers!
Daniel Jorissen
Director of Publishing
Fictionwise, Inc
Kudos to the Pendergrasts and to Daniel, who, Lida reminds us, “has been with FW for years, working behind the scenes.”
I hope that that the .epub standard from the IDPF will catch on, but meanwhile the addition of the 17,000 titles to eReader.com will be a nice boost to the eReader format. The DRMed version, which lets owner-specific information be embedded, as opposed to restricting book access in the usual sense, can be simultaneously used on all of your gizmos without the same hassles of, say, Mobipocket or Microsoft Reader or “protected” Adobe format. In major respects the eReader approach overlaps with the idea of social DRM, which I’ve advocated as a compromise between the DRM zealots and “protection”-hating consumers. With social DRM, a name can be embedded in in a human-readable way; it’s the approach that Wowio, the ad-supported service, uses. The best DRM, of course, is none. Even eReader, which encrypts credit card information, means some extra paperwork for readers.
Amazon questions
From here, the obvious question is, Will Jeff Bezos and Amazon colleagues follow Fictionwise’s lead and stop inflicting DRM on publishers who would prefer that Amazon not require it for inclusion in the Mobipocket and Kindle stores? And what about the next step? When will big-time publishers follow the examples of so many of their smaller brethren and spurn a technology that is better at siphoning money into the pockets of certain tech vendors than it is at protecting intellectual property?
In fact, DRM not only reduces sales, it also encourages the proliferation of proprietary formats, which in turn, by linking novels and other works to specific commercial products, detract from books’ value as a serious and permanent medium. You can’t love literature and DRM both, if you know all the facts; they are inherently at odds. Granted, some excellent publishers use DRM, but even at that, they regard “protection” as a necessary evil and have mixed feelings about it at best.
Yes, some publishers may be deluded by the “protection” claims of DRM vendors and actually revel in the DRM-linked proliferation of formats—rejoicing that such arrangements force readers to repurchase the same books when they switch machines. Actually, however, the mix of DRM lockins and a proprietary approach just enrages readers by making it less practical to own e-books for real. I myself rarely buy DRMed books; instead I favor used p-editions—when I’d much rather buy E and see the money go to authors and publishers.
A DRM and eBabel time bomb for Amazon and others
E-book novices may not understand the nuances immediately. But wait until, say, certain Kindle owners want to move on to new machines from different companies without having to repurchase their Kindle-format titles all over again. A time-bomb is ticking away, Jeff, at least if you want to make money off content, not just hardware. You need to defuse it now and, within your Kindle and Mobi stores, encourage the move away from DRM—just as you laudably have done through Amazon’s DRMless MP3 store. If anyone has the ability and clout to educate publishers and turn them around on the DRM issue, you do, Jeff. Reliance on DRM, just because Amazon now sees it as boosting Kindle and Mobi profits, is dangerous, dangerous, dangerous in the long term—sooner or later the public will wake up. Your rivals at Fictionwise already have. They know that fixating on DRM is more risky, not less.
Even the IDPF‘s hope of creating a DRM standard to accompany the .epub format—an effort I support, as a compromise–is not without risks. Will the IDPF be able to develop a standard or some other form interoperability without increasing the risks of cracks? The jury is out on that one, as it is on the issue of how much genuine compatibility there will be with a DRM standard in place.



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Comments:
Fictionwise is evidently doing small publishers a service by converting to formats the publishers don’t themselves use. When I checked the Twilight Times site their books were not in any format I could use (except for the useless PDF format). No sale. However, when I checked Fictionwise I found that I could get their books in Sony Reader format, as well as these other formats: Adobe Acrobat (PDF) , Palm Doc (PDB) , Rocket/REB1100 (RB) , Microsoft Reader (LIT) – PocketPC 1.0+ Compatible, Franklin eBookMan (FUB) , hiebook (KML) , Sony Reader (LRF) , iSilo (PDB) , Mobipocket (PRC) , OEBFF Format (IMP)
Although BooksForABuck.com does offer more formats than just PDF (HTML, PDF, Mobipocket, Palm DOC and Microsoft LIT), Fictionwise does offer additional conversion (including native Kindle, Sony Reader and eBookWise), making our books available in formats that we don’t directly support. They also reach a number of customers that we don’t reach directly, increasing our sales and giving our authors a chance to gain more exposure.
In my experience, Fictionwise is much more willing to reach to small publishers than eReader was in the old days and I continue to be excited about this purchase.
Rob Preece
Publisher, http://www.BooksForABuck.com
Huh. Does this mean that the single-format DRM-crippled books that I bought at eReader over the years will be converted to multi-format, uncrippled versions?
Of course, I wonder if Fictionwise will multi-format and un-DRM that single-format, DRM-crippled books I have bought on their site first…
Hi, Fred. eReader/Fictionwise probably has to do things book by book and respect the contracts it signed with publishers, including those calling for DRM. Not fun. But Steve and Scott Pendergrast, as much as they, too, dislike DRM, are bound by their contracts. That’s my belief, anyway. Let’s see if Steve P can weigh in with some wisdom. I’d love to know what percentage of titles (actual books, not files) are available only with DRM. Also, I wonder if Steve and Scott could tell us how much higher their sales at eReader, eBookwise and Fictionwise could be without DRM. Thanks. David
Hi David,
From the point of view of publishers who allow us to sell their works as “multiformat”, there does not appear to be any contractual problem. The contracts for those publishers say that Fictionwise can convert the books to any ebook format (read: ereader format) and those contracts also say we can sell the ebooks on any web storefront that Fictionwise owns and operates. Well, now we own and operate eReader.com and ebooks.palm.com, hence no contractual problem. In addition, I can’t for the life of me think of a reason why any independent publisher would not want additional sales exposure on one of the largest ebook retail sites in the world.
As far as opening up books previously sold on Fictionwise as encrypted, we cannot do that without the publisher’s permission. Contracts for publishers who require DRM typically say that they must approve of any new format. Our hands are tied on those.
As a side note, we are still doing the planning and software work for these conversions, there is a lot to do, and we have made no public announcements yet regarding timeframes. Stay tuned.
-Steve P.
Nice to see that happening at eReader. The folks at Fictionwise run a terrific shop — good selections, good customer service, and a site that’s easy to use.
And nice to see the nod to eReader’s DRM implementation, which is far more friendly to the customer than any of the others, offering the buyer far more freedom in the use of his ebooks (though, as you say, the best DRM is none).
But as to the idea that publishers will look at the sales of non-DRM titles compared to their DRM offerings and actually get the message, I’m a little skeptical at the moment. Will they look at the figures and say, “Jeez, people hate DRM so much that they’d rather not purchase our books at all” or will they say “Well, you’ve got a bunch of people here who don’t care much what books they’re buying as long as they’re cheap and as long as they can ‘share’ the files with everybody on the planet”? Given that too many publishers are still married to the idea of DRM, I’d guess they’re thinking the latter.
The number to look at isn’t whether Darrel Bain’s newest $5 ebook is selling more than the newest $20 offering from a more widely known writer. It may not yet be time to consider the really relevant number.
Spread the word some about eReader’s DRM and how customer-friendly it is. Let the Pendergrasts have eReader software implemented across more platforms (Blackberry and Linux come immediately to mind). Wait a while…
And then ask Steve and Scott Pendergrast about the sales figures of the more widely known writers, compared not to the stars of the e-rather-than-print group but across file formats. Does Stephen King sell better in eReader than in Microsoft Reader or MobiPocket? Does Michael Connelly? The Pendergrasts may be in a position to supply those numbers right now based on their experience at Fictionwise with books offered in more than one secured format, but there’s such a perception that a DRMd purchase is inaccessible once you change desktop computers or handhelds that the sales of the large commercial publishers’ ebooks perhaps aren’t high enough yet to show what the large houses would regard as significant data. But at some point, publishers will finally see a number from a trusted retailer that tells them whether their stars and their midlist writers sell more copies in less restrictive formats. Seems to me that’s the number that will finally start driving the stake through DRM.
Bests to all,
–tr
The Windows eReader reader has been reported to work on the Eee under Linux via Wine, but I agree that a Linux native port would be better.
It isn’t clear to me how “open” the eReader format (without DRM) is. For example, would it be ok for Baen (say) to provide an eReader version of its multi-format e-books and for FBReader (say) to add e-Reader support.
Hmmm…so what about the DRM-locked eReader books that I’ve bought over the years–will they be converted (I know you just bought the company, but I’m just wondering about future plans) into multi-format at least?
(I’ve bought from eReader in its various incarnations. I’ve bought from Fictionwise. But to be honest, since Mr. P. is reading the comments…I haven’t bought from either in a couple of years. Why? I’m tired of keeping track of old credit card numbers and other bits for DRM-locked eBooks. I’m tired of being locked into one or two formats for eBooks I’ve bought. I’d rather put my money with folks like Baen–no DRM, anywhere and multiple formats. Sorry, Scott!)
Which is **not** to say, I should emphasize that I won’t be buying plenty from Fictionwise in the future. Just get the industry to price things intelligently (there is no way I pay hardcover prices for an eBook, ever again) and drop that silly habit of treating me like a pirate or thief (see my eyepatch), and I’ll spend a lot at Fictionwise.
At this point, I’m equating eBooks with paperbacks. I’ll buy hardcovers for collecting and saving, but I’ll buy eBooks over paperbacks (less storage space!).
Hi, Fred.
I’ve not had to do this, but if I’m reading eReader’s site correctly, you can reset your unlock code to your current credit card if that changes. If I understand it correctly, change the number, download your books again, and you’ve got ‘em. I’d assume doing the same is possible with DRM eReader files from Fictionwise, but I haven’t checked. Hope that helps.
Bests,
–tr
Yep…you can reset the number…and download them again (which is a pain if you are on a dialup!). After the first time I went through this and then went through the implosion of Embidd, I swore off buying DRM-scheme eBooks (and beyond getting one additional volume in a series I had already bought the earlier volumes of, I’ve kept to that pledge).
Number of titles purchased at Fictionwise? 191. That includes free titles, and I can’t get a total of what I’ve spent. Can’t recall the last purchase made, probably a couple of years.
Number of titles purchased at eReader (and earlier versions)? $630.65, 110 titles. Nothing purchased since 2004.
Purchases at Baen since I started buying there? $1,572, including a good chunk of the “Free Library” which I bought later (even though they are free) or books that are on the CD’s that Baen has distributed. Say 315 titles, as prices were ~$4.00 on average when I started buying and are now ~$6.00 average. Most recent purchase? Last month, four times, average of $15.00 per purchase.
I know I’m just one eBook consumer…but…
Fred,
Ouch. I can see that being a nightmare on dialup. Your note prompted me to look at my own purchases, which total just over 1000 for eReader & Fictionwise combined, and even on a cable connection I wouldn’t enjoy the job of pulling all of them down again — I’d do it but I wouldn’t enjoy it, and I suspect there are more than a few titles I’d just leave in the bookshelf unless I was itching to re-read them.
Couldn’t bring myself to total up the $$$, though.
Baen runs a nifty site indeed, and if I were still reading as much sf as I used to, I’d spend a lot more there than I do.
Bests,
–tr