And another thing, Jeff: Mobipocket’s DRM is now DREADFUL
July 21, 2006 | 2:15 am
By David Rothman
Mobipocket DRM isn’t quite in the league of the horrors from Adobe or Microsoft, but if anything, it is getting worse. In fact, it’s now dreadful.
Brand M’s DRM denied me access to a book from a commercial retail library on the Net; so much for my membership fee. The same title worked out just great when bought from the Mobipocket store. Hmm. What’s more, trying to enjoy a public library copy of Freakonomics, I’m again encountering some major hassles with Mobipocket DRM. A little pattern here? Ironically I bought my Palm TX in part to be able to use a current version of Mobipocket, which was’t running well on my Sony Clie. But it would appear that the DRM associated with the new Mobipocket–v.5.2, Build 542–is more demanding than with the typical older versions. I suppose I’ll solve my problem, but I really resent the hassles Mobipocket is inflicting on me. See why so many people hate e-books? They haven’t got time for the pain. I can’t even enter more than three PID numbers without asking for permission from Support.
Dan Rose: This is your baby, your part of Amazon. And Mobipocket’s DRM is just part of the problem. Mobipocket, despite past representations to the contrary, is far from OEBPS compliant. It’s in great standing as an inhabitant of the Tower of eBabel. And now you guys are apparently going to push Mobipocket on some unwilling publishers? I don’t mind that you personally seem to have signed off on the Mobipocket purchase. But I will mind it–a lot–if you won’t even talk about solutions.
Jeff Bezos: Since the TeleBlog gets regular accesses from Amazon.com, maybe someone other than Dan Rose can forward this post on to you. I’d welcome some meaningful dialogue with Amazon on the issue of DRM and also e-book standards. Bypass Dan if he won’t deal in good faith.
If you’re going to do e-book software in-house, then encourage him to go for a genuine standards-oriented approch from a credible outfit such as an OASIS-blessed technical committee. If nothing else, that’ll reduce the anti-trust threat in the future. You know how much shareholders love anti-trust suits. Careful, Jeff. How can independent retailers build their businesses around Mobipocket if it isn’t truly standards compliant? You’re their main rival. Unless you use a stardard-oriented approach, you’ll be the laughingstock of e-bookdom once publishers catch on and hear you use the word “Partner.” Who wants to be Toys R Us II?
Meanwhile, based on my experiences, I haven’t the slightest doubt that DRM-related complexities for consumers are a major reason why e-book sales are so pathetic, and why librarians roll their eyes when the word “e-book” enters the conversation. Come to think of it, maybe I should contact the authors of Freakonomics for some insights on the e-book industry’s self-destructive tenciencies–as illustrated by eBabel and Rube Goldbergish DRM.
Even Hilary Rosen, the former RIAA boss, says that interoperability should come ahead of “protection” if need be. She blames proprietary DRM for the inability of the music industry to reach its full potential online. True, Hilary, so true! And the same applies to e-books. No, the complexity issue isn’t the same as the standards issue, but they’re very much related. The more standandization, the easier it will be for the e-book industry to design and deploy DRM systems that aren’t so revenue-hostile. While I’m hardly a booster of DRM, I believe that if you’re going to have it, you need to do it right.
Reminder: I’m a cofounder of OpenReader, which advocates development of e-book standards in a neutral venue such as an OASIS technical committee.



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Comments:
My first clue was that it was free. It puts my books into the library, but whenever I try to load to my TX or any other device, it goes on line to verify my purchase. What purchase? It’s public domain book! It won’t work with my Cybook at all. So I bought myself a 4GB SD card and simply load my books in the proper folder. Saves me the headache. Still some books do cause Mobireader to hang on the TX when it sorts the library (it seems to do this everytime I open the program and go to the library). I believe I still have the previous version on another PC and I am seriously considering going back.
Ellen
Morning, Ellen. Sorry about your own Mobipocket difficulties, which appear to be even worse than mine.
Alas, I can’t give you the links, but you can get older versions of Mobipocket from the company’s site and see if one won’t cure the hang-up hassles, etc. While I prefer the functionality of the newest Mobipocket, I will go backwards if need be. But there’s a problem: Once again I’ll have to wait until Support feeds me another PID.
What an aweful system! No small number of people today own multiple PDAs. Just one PDA and a desktop would account for 2 of the 3 PIDs permitted on the public library site I use. While Mobipocket’s own site might be up to four PIDs, that isn’t enough for the job.
Now let’s put ourselves in the place of an e-book newbie. How many people will put up with all the complexities that Mobipocket imposes on us? And in fairness to Mobipocket, its dreadful DRM is probably still better than the competitions’s. Even now, I stil don’t have it going with DRMed Adobe books from the library.
Meanwhile thanks for showing that I’m not the only person with Mobipocket nighmares. It’s a shame that authors and publishers and their customers will be forced to suffer because Amazon is so intent on living out its NIH plans.
David
David,
Ease of use and perceived usefulness are among the most important factors when considering adopting a new technology. When it comes to books, what’s easier than just opening up a paper book? Ebooks have a tough road to travel in order to compete with paper. I believe that DRM and complicated software make that road even harder. If I wasn’t so into ebooks, I would have given up. Most people I know feel that the process of getting ebooks is too complicated when an easier method exists. In fact, they don’t understand why I am so passionate about the technology.
I think that if TPTB would concentrate on ebooks being useful, maybe that would help out a lot. I remember my first Ipod ( I did already have a DAP that I used to listen to Audible downloads). It was a 3G model and it definitely had a learning curve to operate, ripping CDs and creating playlists, and one time download of iTune purchases seemed like a deterrent to adoption. However, it was the knowledge of having all my audio books and all my music in one place without Smart Media Cards, that motivated me.
In spite of my Mobi problems, I do like the software, and I will continue to stick it out. I haven’t had any PID issues. I believe that’s because I buy virtually all my books from Fictionwise. As far as Adobe, I haven’t been brave enough to go there.
If I find any Mobi solutions I will let you know.
Ellen
Great sentiments, Ellen. I encourage other Mobipocket users to join in. While I favor a nonproprietary approch, I’m very interested in anything that can make life easier for e-book users right now. David