Comments on: ‘Forbes’s Trashy Blog Attack’ http://www.teleread.com/uncategorized/forbess-trashy-blog-attack/ News & views on e-books, libraries, publishing and related topics Tue, 14 Feb 2012 18:09:50 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: David Rothman http://www.teleread.com/uncategorized/forbess-trashy-blog-attack/comment-page-1/#comment-24224 David Rothman Sat, 29 Oct 2005 10:25:48 +0000 http://www.teleread.org/blog/?p=3772#comment-24224 Oh so true, David. Thanks for your thoughts. Oh so true, David. Thanks for your thoughts.

]]> By: David Kline http://www.teleread.com/uncategorized/forbess-trashy-blog-attack/comment-page-1/#comment-23907 David Kline Fri, 28 Oct 2005 21:38:06 +0000 http://www.teleread.org/blog/?p=3772#comment-23907 You have to admit that there's some truth in the Forbes article. There are a lot of nutcases out there who do "spew lies, libel and invective" against companies -- some of whom may not deserve it. But let's get real about where this citizen anger is coming from. How many dollars, after all, have we all wasted on shoddy products and overhyped stocks? How many hundreds of hours have we all frittered away just trying to get our measly little customer service complaints addressed? How much outright lying and patronizing indifference have we all had to put up with in pro-business media reporting, corporate press releases, and those infamous "we're all just one happy family" employee newsletters? And just so we get the context right, how many people have been killed by automobiles with exploding gas tanks or high rollover rates because companies deemed it "cost-ineffective" to correct these defects? What Forbes is really pointing to is this: Blogging represents the revolt of the voiceless against the heedless. And until companies start listening to their customers better -- blogs being an excellent way to start -- citizen anger is going to continue to bubble in the heartland. You have to admit that there’s some truth in the Forbes article. There are a lot of nutcases out there who do “spew lies, libel and invective” against companies — some of whom may not deserve it.

But let’s get real about where this citizen anger is coming from.

How many dollars, after all, have we all wasted on shoddy products and overhyped stocks? How many hundreds of hours
have we all frittered away just trying to get our measly little customer service complaints addressed? How much outright lying and patronizing indifference have we all had to put up
with in pro-business media reporting, corporate press
releases, and those infamous “we’re all just one happy
family” employee newsletters?

And just so we get the context right, how many people have been killed by automobiles with exploding gas tanks or high rollover rates because companies deemed it “cost-ineffective” to correct these defects?

What Forbes is really pointing to is this: Blogging represents the revolt of the voiceless against the heedless.

And until companies start listening to their customers better — blogs being an excellent way to start — citizen anger is going to continue to bubble in the heartland.

]]> By: Supr.c.ilio.us: The Blog » Forbes Calls Bloggers a Lynch Mob, Gets Lynched by Bloggers http://www.teleread.com/uncategorized/forbess-trashy-blog-attack/comment-page-1/#comment-23776 Supr.c.ilio.us: The Blog » Forbes Calls Bloggers a Lynch Mob, Gets Lynched by Bloggers Fri, 28 Oct 2005 19:09:19 +0000 http://www.teleread.org/blog/?p=3772#comment-23776 [...] David Rothman quotes Dan Gilmor’s title, Forbes’ Trash Blog Attack and goes on to say: Still, even good publications can let us down–and that’s exactly what happened with Attack of the Blogs. [...] [...] David Rothman quotes Dan Gilmor’s title, Forbes’ Trash Blog Attack and goes on to say: Still, even good publications can let us down–and that’s exactly what happened with Attack of the Blogs. [...]

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